Refund Policy

Refunds are considered under transparent rules depending on whether service delivery has started and whether materials or consultations have already been provided.

• 1Refund is possible before service delivery (before the first session or delivery of materials).
• 2If the service has already been provided in full or in part, no refund will be issued.
• 3If the Client cancels a session less than 24 hours before the start — the service is considered delivered.
• ★In exceptional cases (technical failures, force majeure), refund terms may be considered individually.